Delete Account

Last updated: October 28, 2026

How to Delete Your Account

You can delete your MeshVote account from within the app:

  • Open MeshVote and sign in
  • Go to the Profile screen (tap your avatar or the profile icon)
  • Tap "Delete Account"
  • Confirm the deletion in the dialog

Account deletion is processed immediately. If you are unable to access the app, you can request account deletion by emailing support@magnalia.foundation with the email address associated with your account.

What Gets Deleted

When you delete your account, the following data is permanently removed from our servers:

  • Your Firebase Authentication account (email, sign-in credentials)
  • Your Firestore user profile (display name, email, avatar image)
  • Your saved poll templates, notification tokens and mute settings
  • Your location data and preferences
  • A subscription bought on this website, which is cancelled

What Is Not Deleted

  • Votes already propagated via the BLE mesh — votes in MeshVote are cryptographically signed and distributed across the peer-to-peer network. Once a vote has propagated to other devices, it cannot be recalled or removed from those devices. Closed poll results that include your votes will remain intact.
  • Votes stored via Network Sync — for groups using Network Sync, votes are also stored in encrypted cloud storage under the group document. They belong to the group, not to your account, so deleting your account does not remove them. They are deleted when the group's administrator deletes the group. Each stored vote carries your device's public key, and the group's member list links that key to your display name.
  • Local data on your device — the SQLite database stored on your device (containing your identity, groups, polls, and votes) is not automatically removed. To delete this data, uninstall the MeshVote app from your device.
  • Your member record in each group — your display name, avatar, device type and operating system, and your device's public key. The group keeps it until its administrator deletes the group.
  • App Store and Google Play subscriptions — deleting your account does not cancel them. Cancel in your Apple or Google account first.
  • Usage statistics — they carry no account ID, so they are not deleted with your account.

Processing

Account deletion is immediate. When your Firestore user profile is deleted, a Cloud Function automatically removes your Firebase Authentication account. You will be signed out and will no longer be able to manage a plan on this website or use app features that require an account.

Questions?

If you have questions about account deletion or your data, please visit our Support page or review our Privacy Policy.